Utility Aide - SEIU Service

Position Summary

The Utility Aide reports directly to the Environmental Services Supervisor and is responsible for assisting with and ensuring that the requirements of the Ministry of Long Term Care and other legislation that affect the operation of the department are met. As a valued member of Long Term Care and Seniors Services, the Utility Aide demonstrates a commitment to resident safety by providing quality services in accordance with the organisation’s mission and vision.

Duties and Responsibilities

• Ensure assigned areas and equipment are maintained in a safe, clean and sanitary condition.
• Ensure that established policies, procedures and work assignments are carried out and recorded as directed.
• Effectively utilize all electronic systems provided.
• Assist in the pickup, delivery, receiving, checking and storing of incoming supplies as required.
• Assist in the rotating of stock and monitoring of expiry dates.
• Keep immediate supervisor informed of potential shortages in supplies.
• Perform all general heavy housekeeping duties directed, such as dusting, wall washing, vents, interior window cleaning, floor care including carpet cleaning, sweeping, damp mopping, scrubbing, waxing, buffing and stripping in assigned areas.
• Perform painting, snow removal, sanding and salting of walkways and general grounds maintenance and care as required.
• Perform or assist with resident moves and/or discharges, including furniture and equipment movement as required.
• Collect and dispose of garbage as required.
• Replenish inventory supplies (chemicals, incontinent supplies, linens) to units and storage areas as required.
• Remove cubicle curtain drapes, pictures, etc., as required for cleaning.
• Deep clean and disinfect requested areas or rooms as required.
• Assist other staff with resident room carbolizations and décor repairs.
• Assist in the implementation of quality management mechanisms as required (e.g. home audits).
• Assist in performing safety checks.
• Attend in-service and education sessions, staff meetings, committee meetings, workshops, etc., as directed by the immediate supervisor.
• Participate in and demonstrate an understanding of resident safety principles and practices in all day-to-day activities. Follow all safe work practices and procedures and immediately communicate any activity or action that may constitute a risk to resident safety.
• Perform other duties as assigned, including redeployment in emergency situations.
• Comply with all relevant legislation, regulations, policies and procedures.
• Maintain confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act.
• Work in compliance with the Occupational Health & Safety Act and the Long Term Care Homes Act, and their regulations, performing duties safely and following all County of Simcoe Health & Safety policies, procedures and legislation.

Corporate Competencies

Has knowledge of and demonstrated ability in the following corporate competencies:

• Acts with the Customer in Mind
• Ensures Accountability
• Continuously Seeks to Improve Work Processes
• Collaborates
• Communicates with Impact
• Is Resilient

Education, Technical Skills and Certification

• Completion of grade 11. This job may be considered for educational equivalency in accordance with County Policy.
• Ability to successfully complete a reading and comprehension assessment.
• Proven knowledge in housekeeping and building maintenance and repair practices in a similar setting.
• Flexible, with willingness to learn new tasks, multitask and adapt to quickly changing priorities.
• Proven knowledge of floor care.
• Good interpersonal and oral communication skills.
• Able to work with minimal supervision.
• Strong customer service skills, with a recognition that errors and omissions may result in serious consequences for residents and staff.
• Basic word-processing and email skills are required.
• Criminal Records Check with Vulnerable Sector Screening that is less than six (6) months old at time of hire.
• As a condition of employment, candidates are required to submit documented results of TB testing, as per Public Health requirements.

Experience

• A minimum of three (3) months’ experience in housekeeping and/or maintenance in a related environment.

Effort

• Constant standing and walking during work periods, turning, stooping, bending and lifting.
• Moving equipment and performing other related tasks.
• Ability to lift 50 lbs.

Working Conditions

• Working with cleaning materials and exposed to dirt, dust, smells, etc.
• This position is located in a long term care facility; exposure to illnesses and germs is possible on a daily basis.