Train Attendant - Part Time

Position Details

• Status: Part Time
• Hours of Work: 5-10 hours/ week
• Days of Work: Sunday to Saturday
• Pay Range: $18.28 - $19.78

About Us

Rich in heritage, culture and community spirit, the Town of St. Marys is located on the Thames River between Stratford and London. Offering a diversity of services, while providing the 7,200 residents with the opportunity to experience a high quality of life, St. Marys is a community with considerable promise.

The Opportunity

The Train Attendant is responsible for providing excellent customer service to patrons utilizing the train services. Acts as a contact to the Train Service Manager to track the train arrival and departure times and assist with accessibility needs if required. Additionally, this position works in collaboration with colleagues to ensure the efficient and safe operation of the station and communicates health and safety concerns as needed. This posting is being advertised for an existing vacancy within the Town of St.Marys.

Key Responsibilities

• Adhere to the Occupational Health & Safety Act, all applicable regulations, corporate and departmental health & safety policies, procedures, including PPE when specified, work instructions and the Corporate Code of Conduct
• Greets customers to the station and assists with questions regarding train arrival and departure, schedule, and ticket purchases
• Assist, with use of the computer or with telephone service to VIA, the purchase of tickets for travel
• Respond to user inquiries and concerns about the station and direct them accordingly
• Track use of the station on each shift for a monthly report
• Coordinate the opening and closing of the Train Station
• Perform basic inspection at each shift start to ensure the station is tidy, presentable and safe for patrons. During the winter months assists with ensuring the platform and walkways are cleared of snow and sand/salt is down
• Perform other related duties, as necessary or as assigned

Qualifications

• Working towards Secondary School Diploma
• Vulnerable sector screening
• Retired from career
• Knowledge of Canadian geography
• Interpersonal skills - ability to work with a wide range of peers from students to older adults
• Comfortable working alone and handling public enquiries independently
• Ability to independently provide customer service for a variety of requests for patrons and visitors to the station