Team Lead Enterprise Technology Procurement & Contract Administration

Position Details

• Job Category: Finance, Accounting & Purchasing
• Division & Section: Technology Services, Enterprise Services & Operations
• Work Location: Metro Hall, 55 John St, Toronto, ON
• Job Type & Duration: Full-Time, Permanent Vacancy
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 16-Oct-2026 to 30-Oct-2026

We are looking for an experienced IT procurement professional to lead our Enterprise Technology Procurement & Contract Administration team that contractually enables the Technology Services Division at the City of Toronto.

In this permanent full-time role, you will report to the Project Director Business Transformation and will provide strategic oversight and management, while coordinating the administration of all City-wide technology related competitive and non-competitive procurements and legal agreements with the client divisions, Purchasing and Materials Management Division (PMMD), Legal Services Division and the vendor, to ensure they adhere to City policies and by-laws.

We will rely on your ability to ensure cost effective delivery of centralized enterprise-wide technology procurement and contract administration services. As a Team Lead, Enterprise Technology Procurement & Contract Administration, you will develop and manage an inventory of contracts, provide technology related procurement and contract administration expertise to City divisions and ensure effective strategies to mitigate financial and legal risks to the City of Toronto.

Major Responsibilities

• Develop and implement detailed plans and recommend policies/procedures regarding program specific requirements.
• Supervise, motivate and train assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others. Provide leadership to a team of professional and support staff, setting high standards of communication, co-operation and team building.
• Manage the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorize and coordinate vacation and overtime requests. Monitor and evaluate staff performance, approves salary increments, hear grievances and recommend disciplinary action when necessary.
• Provide input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations. Provide input to the annual Operating and Capital budget preparations as required, related to the financial impact of new contract awards, pricing escalations, etc.
• Lead the coordination and preparation of the City-wide annual Technology Procurement Plan submission to PMMD. Manages the coordination and delivery of the City-wide annual technology procurement plans and contracts, working with various internal and external stakeholders and PMMD.
• Oversee the development and maintenance of the Division's Procurement & Contract Administration Framework, including procurement and contract management planning, tracking and reporting tools. Identify gaps and risks with current processes and makes recommendations to centralize and improve consistency in procurement of technology goods to mitigate risk.
• Work with management staff in City divisions, and solicitors from Legal Services to prepare requirements for all city-wide call documents such as requests for proposal (RFP), requests for quotation (RFQ), requests for supplier qualification (RFSQ), Invitational Calls, Non-competitive Procurement, etc. for technology related products and services before they are sent to PMMD for issuance. Provide technical expertise, reviewing and analyzing requirements, identifying deficiencies and communicating them to address technology and legal issues.
• Oversee the administration of divisional level technology procurement processes including Low Value Quotations (LVQs), Divisional Purchase Orders (DPOs), Non-competitive Procurement, etc.
• Lead and/or provide support with the evaluation of responses and reviews final recommendations prior to their submission to PMMD. Maintain consistency by ensuring all the required legal terms and conditions, appropriate agreements, and the City's infrastructure standards are included in the document.
• Negotiate and lead the administration of all city-wide technology related contracts and agreements for contracted products and services with vendors. Consult with Legal Services to mitigate risk to the City.
• Negotiate with and persuade management, clients, and various stakeholders often with competing and conflicting goals, objectives and priorities. Work to understand client requirements, vendor terms, and city objectives in order to reach an optimal agreement, managing risk to the city and ensuring compliance with procurement framework and policies.
• Provide expertise in technology procurement and contract administration, working closely with PMMD's Strategic Sourcing & Category Management Team to align objectives and achieve efficiencies.
• Oversee vendor performance ensuring work is being carried out in accordance with the specified terms and conditions. Deal with non-compliance and performance issues with vendors.
• Design and deliver effective strategies to anticipate and address emerging business needs and changes in corporate policies and procedures while maintaining a high level of customer service, fiscal accountability, innovation, teamwork and results.
• Design and recommend processes and procedures related to internal controls and divisional/corporate change initiatives.
• Manage the coordination and execution of various contract administration related functions and processes including contract/PO spend and usage analysis, Purchase Order Amendments (POAs), etc. Ensure that the necessary accountability and controls are in place to meet council objectives regarding contract administration and procurement of technology goods and services.

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