Supervisor, Library Branches

Position Details

• Department: Georgina Public Library
• Location: All Branches
• Status: Temporary, Full Time
• Hours of Work: 35 hours per week; evenings and weekends as required
• Number of Positions: 1
• Salary: $86,903 – 101,665 per annum
• Vacancy Reason: Temporary Replacement (approximately 18 Months)
• Date Posted: August 31, 2026
• Date Closing: September 11, 2026

Come Work with Us

Employment with Georgina Public Library offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.​

Position Purpose

The Supervisor, Library Branches is responsible for the day-to-day operational oversight of Georgina Public Library’s (GPL) branches, and for providing consistent frontline leadership across the library system. The Supervisor ensures effective public service, staff training, scheduling, safety and security, maintenance of facilities and equipment, and adherence to established policies and procedures.

For full details, please see attached job description.

Minimum Qualifications

• Library Technician’s Diploma, Business Administration diploma, or diploma in another relevant discipline.
• Minimum three (3) years of progressively responsible experience in a public library or comparable customer service environment, including demonstrated experience supervising or leading staff. Experience working in a unionized environment is preferred.
• One-year period of adjustment, orientation, and adaptation on the job.
• Normal office conditions.
• Flexibility to work a variety of shifts, including evenings and weekends.
• Requirement to travel to various locations.
• Valid Class 'G' Driver's license and reliable vehicle to use on corporate business.
• Police Vulnerable Sector Check deemed as satisfactory by Georgina Public Library.

Job Description

Title: Supervisor, Library Branches

Department: Georgina Public Library

Date Created: May

Revision Date: August 2026

Reports To: Manager, Library Customer Experience

Job Grade: 5

Direct Reports: Library Students, Casual Library Clerks

Position Summary

The Supervisor, Library Branches is responsible for the day-to-day operational oversight of GPL branches and providing consistent frontline leadership. The Supervisor ensures effective public service, staff training, scheduling, safety and security, maintenance of facilities and equipment, and adherence to policies and procedures.

Working within the strategic direction set by the Library Board and leadership, especially the Manager, Library Customer Experience, the Supervisor translates organizational priorities into effective branch operations and provides a regular presence across all library locations. The Supervisor supports frontline staff in resolving operational and customer service issues, identifies opportunities for improvement, and collaborates with library leadership to ensure consistent, high-quality service.

The Supervisor provides operational leadership, guidance, training, and support to frontline staff across the system, with direct supervision focused on Library Students and Casual Library Clerks. The Supervisor provides operational guidance to other frontline staff as required and partners with Branch Experience Coordinators who provide frontline coaching, workflow coordination, and procedural support. The Supervisor serves as a management escalation point for operational, employee, and customer service matters requiring management intervention.

Responsibilities

• Coordinate and adjust day-to-day staff deployment and branch coverage within approved staffing models and scheduling parameters, addressing absences and operational needs, escalating broader issues to management.
• Provide direct supervision, leadership, performance reviews, and development to Library Students and Casual Library Clerks.
• Provide operational guidance and support for frontline staff and ensure adherence to policies and procedures.
• Maintain safety and security standards within branches.
• Manage and oversee maintenance of facilities and equipment.

How to Apply

Qualified applicants are invited to submit a resume and cover letter, identifying your name, Job Title, and Job ID by visiting www.georgina.ca/careers no later than 11:59 pm on the closing date. The assessment process may include a practical test and/or interview.

Committed to Diversity and a Barrier-Free Environment

Georgina Public Library is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We encourage applications from people with disabilities and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of recruitment and selection.

Please advise the Human Resources Team if you require accommodation(s). This information will be treated confidentially.

Additional Information

We thank all candidates for their interest; however, only those being considered will be contacted.

Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for candidate selection. For more information, contact the Human Resources Department.