Security Investigator, Corporate Security

Position Details

• Job ID: 32279
• Job Description ID: 7908
• Union: Non Union
• Vacancy Type: This posting is for an existing vacancy
• Department: Corporate Security
• Deadline: October 28, 2026 at 4:00 p.m.

Contribute to the City of Hamilton, one of Canada’s largest cities. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully.

Summary Of Duties

Reporting to the Corporate Security Specialist, Operations & Investigations, this position is responsible for the day-to-day collection, analysis and records management of the Investigation and Records Management business line of the Corporate Security Office. This includes audits, internal process reviews, benchmark research, and investigations requiring elevated review and analysis, potentially involving confidential staff and public information. The Investigator is responsible for delivering core business line programs through effective management that supports reliable and efficient services to internal and external clients.

The Security Investigator will develop the Investigations and Records Management business line through service level standards, standard operating procedures and investigative process guidelines, and will act as the Corporate Security Office investigative lead in partnership with local Police and internal City clients.

The Investigator will use strong professional business acumen, relationship-building and communication skills, and collaborate with focused project teams on planning and response management events involving Senior Leadership and staff across City divisions.

The position supports data collection and intelligence analysis and provides subject matter expertise and recommendations related to Threat Risk Assessments of properties and spaces owned or occupied by the City of Hamilton.

This position will have regular access to sensitive, confidential and personal information related to the City, its daily business and associated risks.

General Duties

• Maintain strong working knowledge of applicable federal and provincial legislation, including the Criminal Code of Canada, Canadian Charter of Rights and Freedoms, Private Security and Investigative Services Act, Municipal Act and Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This position may be required to represent the City in judicial processes through Superior and Provincial Offences court subpoenas.
• Maintain knowledge of industry best practices, investigative and surveillance strategies, and legal responsibilities. Respond to incidents, emergencies and requests for assistance in accordance with the role and assigned responsibilities.
• Support Corporate Security Office staff in event planning, project management and delivery verification with operational resources, tools and best-practice knowledge.
• Provide leadership and guidance on investigative actions through factual evidence collection and assessment to support internal business partners and, in some cases, third-party legal authorities. Lead or support confidential and privileged investigations involving staff, contractors and members of the public, including matters related to criminal behaviour and City bylaws and policies such as harassment, violence and hate policies.
• Conduct business-line performance audits and reviews to identify trends, service deficiencies and duplication, and recommend redeployment and efficiency practices.
• Represent the business line and provide training and instructional support to Corporate Security Office stakeholders and clients on safe office environments, incident management response and event analysis, including mitigating recommendations.
• Support the development, enforcement and continued review of Corporate Security Office policies and standard operating procedures related to City-wide programs.
• Provide subject matter expertise and support for plans and proposals involving environmental construction and refresh projects, including CPTED and safe work environment practices. Present complex concepts through reports and proposals, demonstrating leadership in decision-making and budget applications.
• Control and manage access to records and information created and stored by the Corporate Security Office, including daily incident reports, confidential information collection and City electronic surveillance programs.
• Collect and provide analytical support for KPI information used in budget proposals and the distribution of operational service assignments. Provide regular performance-based data reports to management.

How To Apply

Submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on October 28, 2026.

Internal applicants should apply using their work email address. External applicants will be considered only after the internal posting process has been completed. Only applicants selected for an interview will be contacted.