Roads Supervisor

Position Details

• Department: Public Works
• Vacancy: Existing Employee Group Non-Union
• Position Type: Permanent Full Time

Join Us At The Town Of Pelham

The Town of Pelham is a vibrant and welcoming community dedicated to creating opportunities for current and future generations. We are proud to be part of the Niagara Region, known for its natural beauty, strong sense of community, and commitment to sustainability and growth.

Pelham is part of the Dish with One Spoon wampum, a treaty that guides a commitment to principles reflecting respect for our shared environment and responsibility to one another:

• Taking only what we need
• Leaving some for others
• Keeping our community clean and thriving

Pelham is home to approximately 19,000 residents and continues to grow while maintaining its small-town charm and high quality of life. The Town’s 2022-2026 Strategic Plan prioritizes responsible growth and development, environmental stewardship, and building a resilient, future-ready organization.

The mission is to create an active and sustainable community while promoting an exceptional quality of life, valuing its people, their experiences and the environment. Join the team and help make a meaningful difference in Pelham!

The Opportunity

Reporting to the Manager, Public Works, the Supervisor of Roads is responsible for the supervision of daily activities within the roads and fleet divisions of the Public Works Department, ensuring compliance to all relevant safety standards and legislation.

This position routinely investigates, identifies and responds to reports of hazards and/or deficiencies that may adversely affect the Town or Pelham’s infrastructure and, consequently, public safety. This position is also responsible for the inspection of job sites and work zones as well as investigating and resolving public inquiries.

About You

What You Will Do

• Oversee the repair and maintenance of roads, sidewalks, curbs, bridges, traffic signs, streetlights, catch basins, boulevards, forestry within the right of way, and associated winter control operations, including salting/sanding, plowing, and snow removal.
• Oversee the acquisition and management of corporate fleet and equipment.
• Monitor staff to ensure the effective and safe operation of equipment, maintenance standards, seasonal operations, and inspection/surveying to identify and respond to deficiencies.
• Oversee and schedule complete safety device inspection and maintenance including signs, bridges and guardrails, as well as routine patrols verifying road conditions meet or exceed the Minimum Maintenance Standards as defined in the Municipal Act.
• Supervise assigned unionized staff, including Equipment Operators and the Fleet Technician, according to the terms of the collective agreement including scheduling of work, preparing work plans, staff training, development, health and safety as per the Occupational Health and Safety Act and Town policy, and other regulatory compliance, performance management, coaching/mentoring, timesheet review and overtime/vacation authorization.
• Ensure all work/activities are documented through the Town’s work order management software for future reference and key point indicators.
• Ensure that all staff receive required operational training on an ongoing basis.
• Supervise the filing and implementation of traffic control plans for construction sites and roadside operations in accordance with the Ontario Traffic Manual Book 7.
• Assess and record pending weather conditions and plans for responsive winter control operations, ensuring the maintenance of roads to create safe driving conditions in all seasons; coordinate snow removal operations, including call-ins after hours.
• Provide input to the Manager of Public Works in the development of maintenance plans and equipment standards, level of service standards, operational and capital projects, department policies, and other similar guiding parameters for operation.
• Regularly review the effectiveness of the divisions’ operations and discusses improvement strategies with the Manager with respect to efficiencies and improved customer service; subsequently implement any agreed upon changes.
• Assist the Director, Manager and the People Services Department with hiring of new staff, discipline and termination decisions.
• Regularly review and evaluate field operations and service delivery methods/processes with a view to benchmarking productivity, streamlining and updating practices, assuring compliance with standards, procedures and health and safety, and fostering excellence in customer service.
• Review and respond to difficult or highly sensitive public complaints and respond to customer service inquiries in consultation with the Manager of Public Works. This may include written or verbal communication or site visits to discuss and resolve concerns, documenting results.
• Collaborate with and provide support to the Manager of Public Works, the Supervisor of Beautification and the Supervisor of Water/Wastewater and act in their absence as needed.
• When appropriate, represent the Town in legal proceedings as the result of traffic accidents, providing information about road maintenance activities and testifying in court, if required.
• Conduct and/or assist with incident investigations and prepare reports and summaries as necessary.
• Assist in the preparation of the Roads and Fleet divisions’ budgets, goals, objectives, and estimate and monitor expenditures to ensure compliance with the approved budgets. Review invoices and provide input to specifications for material and equipment tenders.
• Assist the Manager in developing short and long-term repair plans for Road and Fleet’s assets relating to asset management life cycle repairs. Manage the stock of materials and supplies related to road and fleet maintenance and repair.
• Participate in the department’s On-call Supervisor rotation.