Revenue Clerk (6-Month Temporary Contract)

Position Details

• Position: Revenue Clerk
• Employment Type: Full-time
• Contract Duration: Approximately 6 months, to cover a maternity leave
• Hourly Rate: $27.49 to $29.06
• Hours of Work: 35 hours per week
• Work Location: Orillia City Centre
• Department: Corporate Services — Revenue Services
• Deadline: November 5, 2026 at 4:00 p.m.

The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents.

The City of Orillia is seeking a highly motivated individual to fill this temporary position. Reporting to the Supervisor of Revenue Services, the Revenue Clerk serves as a point of contact for residents and staff regarding payments, Property Taxation, and Water & Sanitary Sewer inquiries and transactions.

Position Synopsis and Purpose

The Revenue Clerk — Corporate Services maintains a professional environment at the Orillia City Centre. This position is responsible for preparing and processing billings, maintaining accurate account information, and processing payments. Efficient administrative duties are required to ensure smooth daily operations. The position plays a key role in representing the organization’s image and values and delivering excellent customer service.

Major Responsibilities

• Prepare residential and commercial water billings, final bills, and water account set-ups; ensure records are up to date and check reports for accuracy.
• Prepare and process journal entries, applications for municipal services, and month-end summaries.
• Process property tax clearance certificates and update property tax records, including address and ownership changes and adjustments to property tax and water accounts.
• Process letters and adjustments for water collection and/or shut-offs.
• Prepare property tax sale letters, process property tax sales, and maintain accounts.
• Prepare final water bills and work orders, record meter readings, process credit listings and corrections, check inactive listings, process owner agreements for tenant forms, and assist with mailing water bills, past-due notices, and final notices.
• Maintain account adjustments and local improvement ledgers, calculate payouts, adjust property tax accounts, and balance general ledger accounts and journal entries.
• Process Assessment Review Board decisions and minutes of settlement, and assist with preparing and processing interim, final, and supplementary property tax billings.
• Handle phone and in-person inquiries regarding payments and tax and water accounts.
• Process miscellaneous payments at the counter.
• Perform front-line cashier duties, including processing payments, balancing cash drawers, and preparing bank deposits.
• Meet all deadlines for the Water and Sanitary Sewer billing schedule.
• Maintain Revenue Services information on the corporate website and Revenue Services files within SharePoint.
• Perform other duties as assigned in accordance with Corporate Objectives.

Minimum Qualifications

Education

• Two-year Community College Diploma in Accounting or Business Administration is required.

Experience

• Financial background with a minimum of one year of experience is required.
• Experience in a front-facing service role is considered an asset.

Knowledge, Skills and Ability

• Experience with the Great Plains Financial System is considered an asset.
• Working knowledge of water reading and billing systems is an asset.
• Ability to work in a team environment.
• Excellent judgement, organizational, verbal, and written communication skills.
• Ability to effectively handle stressful situations.
• Strong problem-solving skills, resourcefulness, and the ability to resolve conflicts effectively.

Working Conditions

All activities are expected to be performed safely in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures, and programs. Necessary personal protective equipment must be used and maintained in good condition.

How to Apply

Submit a resume and cover letter online by November 5, 2026 at 4:00 p.m. Applications will only be accepted online.

Accommodation

The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided at all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require accommodation to participate fully and equally during recruitment and selection.

We thank all applicants and advise that only those selected for an interview will be contacted.

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, 2001, S.O. 2001, c. 25, and will be used for candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia, ON L3V 7T5.