Personal Support Worker

Position Details

• Department: Social & Community Services
• Division: Services For Seniors
• Pay Range: $27.40 - $28.94/hour
• Job Type: Permanent
• Hours of Work: Up to 16 hours per week (Evenings, 1500 - 2300)
• Work Location: Creek Way Village Long Term Care Facility - 5200 Corporate Drive, Burlington
• Vacancy Status: This posting is for an existing vacancy
• Posting Date: September 16, 2026
• Application Deadline: September 23, 2026

Job Summary

Participate as a member of the nursing and personal care team, providing care in activities of daily living to the residents. This includes reporting changes in resident status in Point of Care and carrying out direction from registered staff.

Duties & Responsibilities

• Provide personal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well-being.
• Communicate effectively with residents, staff and families.
• Provide excellent customer service at all times. Is respectful, courteous and pleasant manner.
• Provide individualized service and creates a home-like atmosphere.
• Observe and report changes in the resident’s status.
• Record necessary data (e.g. flow sheets).
• Share responsibility for the care of equipment in the Home and the personal belongings of residents.
• Work co-operatively with team members.
• Receive direction from registered staff.
• Participate in quality improvement activities as directed.
• Perform other duties as assigned.

Skills & Qualifications

In accordance with provincial requirements established by the Health and Supportive Care Providers Oversight Authority (HSCPOA), applicants must have successfully completed a Personal Support Worker (PSW) program listed on the HSCPOA’s approved programs registry with a completion date of July 1, 2014 or later, or be currently registered with the HSCPOA in good standing.

Essential

• Secondary School Graduation Diploma and a Personal Support Worker Certificate from a recognized college.
• Team oriented with excellent communication skills.
• Understanding of the Residents’ Bill of Rights and Compliance Standards as set out by the Ministry of Long-Term Care.
• Ability to work independently, prioritize and adapt to resident needs

Preferred

• Previous experience in geriatrics, rehabilitation or care setting.
• Training in Gentle Persuasive Approach (GPA)
• Familiarity with basic computer functionality, experience with Point Click Care (PCC), or Point of Care (POC)

Working/ Employment Conditions

Working Conditions

• Must be able to work shifts.
• Must be able to perform all the necessary physical tasks associated with the care and assistance of residents.

Employment Conditions

• Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, including Vulnerable Sector Screening by the first day of employment.
• Current (obtained within the past six (6) months) two-step tuberculosis test or Quanti-FERON-TB Gold plus test by the first day of employment.

Application Information

In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.

Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.

Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.

We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.

If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.