Mental Health Caseworker - FACT / HFACT

Position Details

• Union: CUPE 1757
• Positions Available: 2
• Department: Clinical Services
• Worksite: Public Health Niagara Falls & St. Catharines
• Hours of Work: 35 hours per week
• Employment Type: Temporary full-time
• Contract Duration: FACT: 12 months, Niagara Falls; HFACT: 12–18 months, St. Catharines
• Location: Niagara Falls, ON

We are currently recruiting for two temporary full-time positions.

Job Summary

The Mental Health Caseworker is a member of an interdisciplinary team who provides comprehensive case management services for persons with severe and persistent mental illness, and their families. This role provides proactive outreach and engagement to meet client basic needs, assistance with navigation through the health care system and facilitation of linkages to appropriate community resources. The Mental Health Caseworker provides psychoeducation and supportive counselling to clients and families. They play a vital role in crisis de-escalation and act as an external resource to other mental health and community service providers. Services are provided in the home or at community locations convenient for the client.

Qualifications

Education

• A diploma or degree in a human service-related discipline.

Knowledge/Experience

• Minimum of 2 years of experience in case management is required.
• Experience in community mental health is preferred.
• Demonstrated knowledge of severe mental illness and its impact on the person and their family is required.
• Experience supporting clients with system navigation, housing, income support, and effects of poverty and marginalization is required.
• Working knowledge of relevant provincial legislation pertaining to services provided by a community agency is preferred. Examples include the Mental Health Act, Child and Family Services Act, Personal Health Information Protection Act, Health Care Consent Act, and Substitute Decisions Act.
• Knowledge of community resources relevant to the provision of mental health and related services is required.
• Formal training in evidence-based best practice is preferred.
• Formal training in mental health assessment and a working knowledge of mental health diagnosis are required.

Skills

• Skills in counselling, addictions, housing, community outreach, concurrent disorders, and general aspects of physical health are required.
• Ability to work independently and in an interdisciplinary team.
• Excellent verbal and written communication skills.
• Computer literacy is required.
• French language is an asset.

Special Conditions

• Must provide own transportation and be able to travel throughout the Niagara Region to other offices, work locations, or sites as authorized by the Corporation for business reasons. Employees who use personal vehicles for approved Region business must ensure they are adequately insured. Employees are responsible for possessing and maintaining a valid driver's license of the appropriate class.
• Support clients in travelling to community locations when relevant to their recovery plan, as per program policy, which allows staff to transport clients in their personal vehicle.
• Must undergo a Criminal Records Check, including vulnerable sector screening, and submit a Canadian Police Clearance Certificate before commencing employment.
• Must be available to work flexible hours, including weekends and/or evenings, as required.
• Vaccinations as recommended in Public Health policy.

Niagara Region serves a diverse urban and rural population of more than 475,000 and is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and community partners, the Region delivers high-quality programs and services that support the well-being of individuals, families and communities. The Niagara peninsula is home to fertile agricultural land, Niagara Falls, vibrant modern cities, Canada's most developed wine industry, and communities rich in history, recreation and culture. With a temperate climate, countryside and easy access to neighbouring New York State, Niagara attracts more than 14 million visitors each year, along with new residents and businesses.

Niagara Region values diversity in background and experience and is committed to building an inclusive workforce that reflects the community it serves. While specific qualifications are important for certain roles, individuals from diverse backgrounds are invited to apply. Recruiters will evaluate suitability for the role.

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges today!

How to Apply

Submit your online application and let us know why you would be an excellent team member.

We thank all candidates for their interest; however, only those candidates selected ... [truncated]