HMSMMS – Manager of Marine Services

Position Details

• Position/Status: Permanent Full-time Manager of Marine Services
• Salary Range: Not stated
• Hours of Work: 35 hour per week
• Posting Date: September 1, 2026
• Closing Date: September 22, 2026
• Start Date: May 5, 2026
• Department: Marine Services

Position Summary

The Manager of Marine Services is responsible for the overall operation of the Frontenac Howe Island Ferry. The Manager will provide strong leadership, innovation and high quality customer service and participate in strategic business planning for Marine Services. The Manager will be highly visible in the community, leading by example and demonstrating the highest ethical standards. The Manager will carry out the duties in alignment with the organization’s mission, vision and values, and work to further its priorities.

Education and Experience

• Diploma in Business Management or equivalent program
• Department of Transport Certificate, Master of Ferry Steamship, Radio Telephone restricted license, an asset
• Minimum three (3) years of experience in supervision of staff in a unionized environment
• Experience in Ferry operations, an asset
• A relevant combination of education and experience may be considered

Knowledge Skills & Abilities

• Demonstrated knowledge of all legislation and regulations pertinent to the role as well as an understanding of policies and legislation affecting municipal government, that impact functioning in the role
• Demonstrated strong interpersonal and communication skills, both written and verbal and ability to communicate complex information to a diverse audience base; fosters open communication
• Ability to express ideas clearly and concisely with ease and confidence in a professional, consistent and positive manner
• Demonstrated respect for individual differences and competencies
• Demonstrated leadership skills including effective mentoring, coaching, counselling and conflict management skills
• Demonstrated ability to provide an engaging work environment where staff are motivated to set and achieve or exceed challenging goals
• Demonstrated ability to initiate and lead change within the department, promoting and applying innovative methods and solutions to situations through a continuous process improvement mindset
• Demonstrated critical thinking skills by systematically obtaining and assessing relevant information, utilizing reflective reasoning and taking action in decision making, with a realistic understanding of the issues and the impact of decision on the department/County
• Demonstrated ability to promote education, development and learning with staff
• Proven willingness to learn and acquire new information and skills
• Demonstrated strong organizational skills and the capacity to multi-task in a fast-paced environment, responding with flexibility to changing priorities
• Demonstrated ability to manage projects and timelines and work through challenging situations
• Demonstrated professional work ethic and behaviours in interaction with internal and external contacts
• Demonstrated ability to adhere to confidentiality while exhibiting discretion and good judgement
• Demonstrated commitment to client-centered service/care
• Demonstrated ability to be a team player who is able to establish and maintain effective working relationships with employees, clients/resident/patients and the public
• Demonstrated personal effectiveness in navigating organizational and community politics, building resiliency, encouraging work life balance and being aware of own strengths and limitations
• Intermediate computer proficiency including thorough knowledge of Microsoft Office Suite of products including Word, Excel, PowerPoint, Outlook, and the ability to use other software applications
• Demonstrated understanding and commitment to health and safety policies, procedures and applicable legislation
• Demonstrated ability to attend work on a regular basis
• Must hold a valid Class G drivers license
• Satisfactory Criminal Reference and Judicial Matters Check
• Demonstrated ability to meet the physical demands of the position

Working Conditions

• Potential exposure to conflict
• Varied hours of work to meet the operational demands of the position
• Periods of time sitting in meetings, viewing a computer monitor and keyboarding
• Intermediate level of concentration is required to analyze and interpret data and information and prepare reports
• Multi-tasking environment and necessity to meet deadlines on a regular basis
• Occasional travel

Accommodation

The County of Frontenac is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process and applicants must make their needs known as soon as possible. Please be advised that you may be requested to provide supporting documentation to ensure that appropriate accommodation is provided. All accommodation requests are reviewed and implemented in a manner that adhere to the principles of dignity, individualization, inclusion and full participation, collaboration, and privacy.

The County of Frontenac values a diverse workforce and the unique differences that each individual brings to the workplace. We welcome all qualified applicants.

Information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act.