Manager Facilities Services

Position Details

• Location: Thunder Bay
• Department: Facilities Services
• Employment Type: Full-time
• Contract Type: Permanent
• Engagement Type: Permanent
• Work Location: On-Site
• Category: Infrastructure & Operations
• Subcategory: Facilities & Asset Maintenance
• Job Level: Manager

At the City of Thunder Bay, Our City Runs on People Like You. Together, we are building a workplace where everyone belongs—where your leadership, technical expertise, and commitment to operational excellence help ensure the safe, efficient, and reliable operation of the facilities our community depends on every day.

Here, you will provide strategic leadership for a diverse portfolio of municipal facilities, including arenas, stadia, aquatic facilities, and corporate buildings. From facility operations and asset management to energy management and regulatory compliance, you'll play a key role in supporting the infrastructure that enables programs, services, and community experiences across Thunder Bay. You'll be part of a workplace that values respect, fosters growth, and promotes a culture of diversity, well-being, and collaboration.

Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it's a city where you can grow personally and professionally.

Where Leadership Meets Community Impact

As the Manager Facilities Services, you’ll provide leadership to a diverse team supporting Aquatics, Arenas & Stadia, and Facilities operations, while fostering a culture of respect, collaboration, and continuous improvement. You’ll champion staff development and recognition, ensuring your team feels valued, supported, and equipped to succeed. Your leadership will shape a positive workplace culture and exceptional experiences for both employees and facility users.

In addition to leading and developing your team, you’ll provide strategic direction for a diverse portfolio of municipal facilities including arenas, stadia, and aquatic facilities. Working collaboratively with corporate leaders, stakeholders, and partners, you'll help ensure facilities remain safe, reliable, sustainable, and responsive to the evolving needs of the organization and community. Whether you live in Thunder Bay, you're looking to return, or excited to make the City your new home, join a team where your skills, expertise, and presence are recognized, and make a real impact in our community.

How You'll Lead and Support Your Team

In this leadership role, you will provide strategic and operational leadership for Facilities Services, ensuring public safety, building security, preventative maintenance, repair and operations managed effectively across municipal facilities.

You will also have the following accountabilities:

• Ensure insurance, equipment, procedures and controls are in place to protect the Corporation from civil liabilities for the facilities under the diverse portfolio of the Division, and maintain thorough knowledge and ensuring compliance with applicable legislation, regulations, and by-laws governing municipal facility management operations.
• Monitor levels of service; establishes standards for service delivery, and ensure they remain consistent with the overall Corporate and Department objectives.
• Develop and monitor operating and capital budgets relating to Corporate facilities maintenance.
• Serve as the corporate lead for Technical Safety Standards (TSSA) (boiler, refrigeration, elevating devices, pressure vessels and amusement ride licensing), Asbestos and Designated Substance management under the Occupational Health and Safety Act and the hazardous waste registration program.
• Liaise with and respond to inquiries from internal divisions/departments, other municipalities and levels of government/agencies and various community leaders and groups; and maintain appropriate media relations on issues relating to the division.

What You Can Count On With Us

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long-term financial security
• Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• The opportunity to lead a skilled and dedicated team responsible for municipal facilities
• A collaborative environment that encourages innovation, continuous improvement, and operational excellence
• The opportunity to influence long-term facility, asset management, and sustainability strategies across the organization

What You'll Bring to the Team

Here's what will help you succeed as the Manager Facilities Services:

• Degree in Mechanical/Electrical engineering and eligible for registration as a Facility Management Professional, together with a minimum of six (6) years progressively responsible management experience in facility maintenance and operations; or
• Electrical or Mechanical Engineering Technology Diploma along with an Electrical or Mechanical Red Seal Trades Certification and eligible for registration as a Facility Management Professional, together with a minimum of 7 years progressively responsible management experience in facility maintenance and operations; or
• Facilities Management Diploma with a minimum of ten (10) years progressively responsible management experience in facility maintenance and operations.

Knowledge and experience in managing a diverse portfolio of corporate facility assets through their lifecycle including an understanding of refrigeration plants, aquatic operations, heating and ventilation systems, mechanical systems, electrical systems, life safety and security systems, and more.