HR Consultant HRIS

Position Details

• Job Category: Human Resources
• Division & Section: People & Equity, Business Services, Systems & Insight
• Work Location: Metro Hall, 55 John St, Toronto, M5V 3C6
• Job Type & Duration: Full-time, Temporary Vacancy, 12 months
• Salary Range: $89,337.00 - $132,880.00, PSG #TM1070, Wage Grade PTM2
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 19-OCT-2026 to 02-NOV-2026

The People & Equity Division, in partnership with the Technical Services Division, has commenced a multi-year capital project to assess and implement recruitment technology that integrates with the existing SuccessFactors system to help manage high-volume recruitment. This initiative creates an opportunity for a committed and motivated individual with strong recruitment knowledge and a passion for technology and innovation to participate in a divisional project team.

Reporting to the Manager, Human Resources Information Systems (HRIS), and working collaboratively with other operational and project leads, the HR Consultant HRIS will be part of the High-Volume Recruitment Capital Project, dedicated to enhancing the City’s Recruiting module within the SuccessFactors system. This role requires a deep understanding of Recruiting and its integration points with the Employee Central and Onboarding modules.

What Will You Do?

• Represent the SuccessFactors Recruiting team in the research, testing, quality assurance, and implementation of existing SuccessFactors functionality to support project initiatives related to high-volume screening, assessment, and interview scheduling.
• Support the design, configuration, and implementation of SuccessFactors functionality to meet business requirements; recommend and assist in developing system and business sustainment strategies to provide process improvements for optimal efficiency and alignment with business priorities.
• Contribute to the testing, blueprinting, implementation, and integration of selected third-party vendor technology with SuccessFactors.
• In collaboration with the SuccessFactors Recruiting and Onboarding sustainment team, test, configure, and implement the new Redesigned Applicant Workbench and establish a change management plan.
• Contribute to test strategy development, creation of test data in non-production systems, and execution of test scenarios using various methodologies and systems to ensure new functionality aligns with business requirements and quality assurance.
• Consult with key stakeholders to understand current and future business requirements and ensure these are central to the implementation and adoption of existing SuccessFactors functionality.
• Collaborate with members of the HRIS unit, People & Equity colleagues, business partners from Payroll, Pension & Employee Benefits, technical teams from Technology Services, and external consultants and SAP processors to facilitate timely resolutions and provide advice, consultation, and support to business partners and client divisions city-wide.
• Determine change impacts related to SuccessFactors and communicate with clients and stakeholders within the scope of assigned duties.
• Deliver presentations, training, and information sessions to stakeholders across the organization on HR systems, business processes, and related initiatives.

What Do You Bring to the Role?

• Experience administering and/or maintaining SuccessFactors Recruiting, Onboarding, and/or Employee Central modules, including developing and supporting custom integrations.
• Experience with end-to-end recruitment processes and activities in SuccessFactors, including screening, interview scheduling, and managing assessments.
• Experience developing technical test cases and conducting and documenting comprehensive testing of new and/or existing system functionality and reports.
• Experience working as part of a cross-functional team to identify client and user needs; researching, conducting analysis, and making recommendations for new technology implementation and process improvements.
• Post-secondary education in business administration, human resources management, business analysis, systems analysis, or a related area, or an equivalent combination of education and experience. Project Management and/or SuccessFactors Expert SFX certification or accreditation is an asset.
• Proven ability to identify improvement opportunities and optimize system functionality to enhance HR service delivery.
• Research, analytical, and problem-solving skills to investigate system and data issues and propose solutions in accordance with the City’s incident management processes, protocols, HR policies, and guidelines.
• Strong interpersonal and negotiation skills, with the ability to establish positive working relationships, develop solutions, and interact and communicate effectively with stakeholders at varying levels.
• Ability to exercise discretion and judgment and work independently or as a member of a team.
• Working knowledge of HR practices, procedures, and employment-related legislation, including the Occupational Health and Safety Act, Workers Safety Insurance Act, Human Rights Code, Labour Relations Act, Employment Standards Act, and Accessibility for Ontarians with Disabilities Act.
• Ability to work outside regular hours to deliver time-sensitive projects, such as deployment of biannual SuccessFactors releases.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents it serves. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization and to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. The accommodation information provided in the posting is truncated.