Food Services Worker

Position Details

• Job Category: Health Services
• Division & Section: Seniors Services & Long Term Care, LTC Regional Services
• Job Type & Duration: Part-time, Indefinite
• Shift Information: Monday to Sunday, up to 35 hours per week (includes days/evenings/weekends)
• Affiliation: L79 PT LTCH&S
• Posting Period: October 13, 2026 – November 10, 2026
• Location Information: Vacancies across 10 Long-Term Care homes in Toronto

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is the brand for the culture change invested in for the City’s 10 directly operated long-term care homes. The division values Compassion, Accountability, Respect and Excellence which shape the organizational culture, priorities, and the experiences of all those who live, work, volunteer, and visit.

Major Responsibilities

• Receive, check, record, sort, store, issue and retrieve food, cleaning, paper and other supplies from proper storage areas
• Lift and carry items and maintain storage and work areas
• Take temperatures of refrigerators and freezers, report temperatures outside proper range and calibrate thermometers
• Check and document food for temperature, freshness and correct diet
• Refer to and utilize information on residents' diets and food preferences
• Rotate food according to FIFO method and expiry dates; inform supervisor regarding stock
• Prepare food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging, labelling
• Fill steam tables and steam, deep fry and re-thermalize food
• Load carts with dishes, utensils, containers and trays for service and deliver to dining and service areas
• Deliver food supplies and food to dining/serving and preparation areas/units; collect and dispose/save leftovers and waste
• Serve food according to portion control guidelines
• Prepare dining areas by setting tables, filling condiment containers and delivering food to tables
• Clear tables at meal completion and wheel dirty dishes and utensils to washing area
• Clean and sanitize kitchen equipment and appliances such as meat slicers, mincers, choppers, mixers, ovens, deep fryers, steamers, skillets
• Wash, clean and sanitize all kitchen counters, tables, bins, refrigerators, freezers, garbage containers, dining room furniture, shelves, walls, carts, trolleys and equipment used in food preparation and service areas
• Select and mix all required cleaning solutions according to WHMIS legislation and Health and Safety codes and wear PPE where indicated
• Wash all dishes, flatware, pots and pans using dishwashers and/or sink
• Check and document temperatures ensuring appropriate ranges for these activities
• Sort and dispose of garbage according to the recycling program; bag, remove and transport garbage to disposal areas
• Maintain garbage cans and bins in a clean and sanitary manner
• Clean floors by sweeping, wet and dry mopping or other appropriate procedure for floor surface
• Notify supervisor of necessary maintenance repairs and unsafe conditions
• Lock doors, windows and/or rooms to ensure security
• Attend staff and team meetings, committee meetings and in-service training as required
• Answer telephones and take messages
• Occasionally assist in monitoring client activities
• Provide information and work with staff for well-being of residents

Key Qualifications

Your application must describe your qualifications as they relate to:

• Completion of or current enrolment in the Food Services Worker certificate program or a post-secondary diploma/degree in Food/Nutrition Management. Cooks and Chefs must have either a diploma from an established college or Red Seal Program status as required by the Fixing Long-Term Care Homes Act, 2021.
• Experience preparing and/or serving food in a long-term care or other large-scale institution
• Successful completion of food handler/safety awareness program

You must also have:

• Knowledge of Ministry of Health and Long-Term Care Standards and ability to ensure compliance with these standards
• Knowledge of Occupational Health and Safety Act, WHMIS, Sanitation Code and other legislation
• Ability to read, write and follow verbal and written instructions
• Ability to communicate and maintain effective working relationships with staff and residents
• Ability to perform basic mathematical calculations
• Ability to operate, lift and move various equipment, supplies and heavy items
• Ability to perform various cleaning duties
• Willingness to work weekends, shifts and holidays as assigned
• Ability and willingness to provide service that enhances dignity and respects diversity of residents
• Ability to obtain the Food Handler Program (One Day Course) as required by Fixing Long-Term Care Homes Act, 2021
• Flexible and adaptable in a crisis situation; may be asked to work off-unit on short notice
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces

Please note

Hours of work will be decided based on operational needs.