Executive Manager - Paramedic Service

Position Details

• Location: Hamilton
• Closing Date: 2026-09-23
• Vacancy Type: This posting is for an existing vacancy
• Union: Non Union
• Department: Paramedic Service
• Job Title: Executive Manager - Paramedic Service

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully.

Summary of Duties

Reporting to the Director/Chief of Hamilton Paramedic Service, the Executive Manager/Deputy Chief provides strategic and operational leadership for the Service's Logistics and Support Section portfolio, encompassing finance, procurement, fleet, facilities, supply chain, technology, and process improvement. The role directs multi-million-dollar operating and capital budgets, oversees performance, risk, and asset management frameworks, and ensures compliance with corporate policy and legislative requirements.

The Executive Manager/Deputy Chief builds and maintains strategic partnerships with internal and external stakeholders, leads and develops management and staff, oversees procurement and contract management activities, and represents the Service before Council and through committees, reports, and presentations. The role also participates in departmental emergency preparedness planning, development, and training, and responds to all municipal emergencies as required.

General Duties

Leadership and People Development

• Provides leadership, coaching, mentoring, and development to the Logistics Section team, including the Commander of Logistics and Support Services, Superintendents, Logistics Technicians, coordinators, and administrative staff.
• Leads the performance management process, establishing clear and measurable goals, engaging in regular, constructive feedback, and performing development planning and recognition that are aligned to organizational objectives.
• Fosters a positive, inclusive, and team-oriented culture of ownership characterized by Hamilton Paramedic Service values and the City of Hamilton's commitment to courage, compassion, competence, and caring.
• Champions psychological safety, staff well-being, and engagement, cultivating a workplace where employees feel safe, respected, and empowered to contribute to their fullest potential.
• Leads the advancement of a collaborative high-reliability culture, promoting accountability and fairness to enhance organizational safety and enable the proactive identification and management of risk.
• Directs succession planning for critical Section roles and develops organizational bench strength, ensuring continuity of leadership and operational capability over the long term.
• Serves as a strategic partner, collaborator, and team player across the HPS senior leadership team and the broader City of Hamilton, building and maintaining effective cross-functional relationships to advance service and corporate-wide objectives.

Finance and Budget Management

• Leads annual operating and capital budget planning with the Chief, forecasting, and multi-year financial planning for Hamilton Paramedic Service (HPS) and its major capital programs.
• Monitors actual expenditures against capital and operating budgets for the Logistics and Support Services Section.
• Produces variance analyses, root-cause explanations, and corrective action recommendations.
• Develops and maintains financial dashboards, key performance indicators (KPIs), and reports for the Chief, the senior leadership team, the General Manager, Council, and the Corporate Finance Department.
• Identifies and pursues cost-saving, efficiency, and revenue-generating opportunities while safeguarding service quality and safety.
• Ensures internal financial controls, audit readiness, and compliance with corporate financial policy, the requirements of the Municipal Act, and applicable public-sector accounting standards.
• Provides strategic financial advice to the Chief and senior leadership on investment, contracting, and procurement decisions.

Procurement and Contract Management

• Develops, maintains, and continuously improves HPS standard operating procedures, policies, guidelines, and templates in keeping with industry and collaborative high reliability best practices.
• Leads complex, high-value procurement processes, including RFPs, RFQs, sole sourcing and sole-source justifications, and co-operative purchases, in full compliance with City of Hamilton procurement by-laws. Procurement activities include, but are not limited to emergency vehicles, capital equipment, facilities, consumable medical supplies, technology, and contracted services.
• Negotiates and administers vendor contracts, master service agreements, service-level agreements, and memoranda of understanding, managing renewals, performance, and risk throughout their lifecycle.
• Builds strategic supplier relationships, conducts vendor performance reviews, and benchmarks against industry standards.
• Champions procurement governance by reinforcing segregation of duties, ethical sourcing, and conflict-of-interest safeguards.

Process Management and Continuous Improvement

• Identifies, designs, and implements business process improvements using Lean, Six Sigma, or equivalent methodologies, with the objective of achieving measurable efficiency and quality gains.
• Establishe... [truncated]

Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city.