Disability Advisor PFT

Position Details

• Job Category: Corporate Services
• Posted: September 10, 2026
• Employment Type: Full-time
• Contract Type: Permanent
• Hours per Week: 35
• Location: 25 Central Ave W, Brockville, ON
• Salary: $45.65 to $53.49 per hour
• Department: Corporate Services Division

Description

THE UNITED COUNTIES OF LEEDS AND GRENVILLE
Corporate Services Division
Invites applications for the position of:
Disability Advisor
Permanent Full-Time, 35 hours per week
2026 Salary: (Grid 6) $45.65 to $53.49 per hour
Location: 25 Central Ave W, Brockville, ON

Qualifications

Education, Certification & Licenses

• Post-secondary diploma or degree in Occupational Health & Safety, Human Resources, Wellness, Public Administration, or a related field, or equivalent combination of education and experience
• Certification in Health & Safety (e.g., CRSP, CDMP, or equivalent) considered an asset
• Joint Health and Safety Committee (JHSC) Certification (Part I and II) required or willingness to obtain
• Valid Ontario Class G driver’s license and access to a vehicle (asset)
• Satisfactory criminal reference check

Experience

• Minimum three (3) years of progressive experience coordinating disability management, workplace accommodations, and return-to-work programs.
• Experience administering WSIB claims and occupational/non-occupational disability cases.
• Experience with disability case management principles, third-party disability management processes, and Short-Term Disability (STD) administration, including experience coordinating cases with external disability management providers such as ARC Health or similar service providers.
• Experience reviewing and understanding Functional Abilities Forms.
• Experience working within a unionized environment and applying collective agreement language to accommodation and attendance matters.
• Experience supporting occupational health and safety programs considered an asset.

Knowledge, Skills, Abilities & Competencies

• Demonstrated knowledge of disability management principles, workplace accommodation practices, return-to-work programs, and attendance management processes.
• Thorough understanding of the Ontario Human Rights Code, Workplace Safety and Insurance Act (WSIA), Occupational Health and Safety Act (OHSA), Accessibility for Ontarians with Disabilities Act (AODA), Employment Standards Act (ESA), and other applicable legislation governing workplace accommodation and employee health and safety.
• Working knowledge of WSIB policies, claims management processes, adjudication practices, and employer obligations related to occupational injury and illness claims.
• Knowledge of medical terminology, functional abilities information, workplace restrictions, accommodation planning, and graduated return-to-work principles.
• Understanding of collective agreements, labour relations principles, and the application of accommodation and return-to-work processes within a unionized environment.
• Demonstrated understanding of medical documentation, Functional Abilities Forms, and healthcare recommendations, with the ability to coordinate disability management processes and implement workplace accommodations in accordance with medical restrictions provided by qualified healthcare professionals.
• Strong case management, organizational, and time management skills with the ability to manage multiple active files, competing priorities, and legislated timelines.
• Excellent interpersonal, conflict resolution, and relationship management skills with the ability to build collaborative working relationships with employees, supervisors, union representatives, healthcare providers, insurers, and external stakeholders.
• Strong verbal and written communication skills, including the ability to prepare professional correspondence, reports, case documentation, and recommendations.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee information with tact, discretion, and professionalism.
• Strong analytical, organizational, and problem-solving skills, with the ability to coordinate complex disability management cases, balance competing priorities, and exercise sound judgment within established policies, procedures, and legislative requirements.
• Proficiency with Microsoft Office Suite, electronic records management systems, HRIS platforms, case management databases, and reporting tools.
• Ability to work independently while contributing effectively within a collaborative team environment and supporting organizational goals and service excellence.

Summary of Position Responsibilities

• Coordinate the administration of occupational and non-occupational disability cases from initial notification through successful return-to-work.
• Coordinate disability management and case management activities in collaboration with employees, supervisors, Human Resources, union representatives, healthcare providers, third-party Short-Term Disability (STD) providers (e.g., ARC Health), WSIB, and other external stakeholders.
• Coordinate the interactive accommodation and return-to-work process by facilitating communication, obtaining required documentation, scheduling meetings, and supporting implementation of approved workplace accommodations.
• Develop, implement, monitor, and update modified work and graduated return-to-work plans based on medical restrictions and recommendations provided by qualified healthcare professionals.
• Coordinate the collection and maintenance of medical documentation, Functional Abilities Forms, and supporting information required to facilitate disability management and return-to-work planning.
• Monitor case progress, follow up on outstanding documentation, and ensure timely communication with all stakeholders throughout the disability management process.
• Coordinate referrals to third-party disability management resources, rehabilitation providers, ergonomic assessments, and other support services as appropriate.