General Manager of Infrastructure and Operations

Position Details

• Job Type: Permanent Full-time, Non-Union
• Application Deadline: 2026-09-18
• Location: City Hall, 70 Collier Street, Barrie, Ontario
• Hours of Work: 35 hours per week
• Department: Infrastructure & Operations
• Pay Level: Level 19
• Work Location Type: Hybrid (one remote day per week eligibility applies)

The Opportunity

The Infrastructure & Operations Division is responsible for a broad range of municipal services and infrastructure, including roads and parks maintenance, winter control, fleet services, water and wastewater systems, infrastructure planning, design and construction, waste management, environmental sustainability, corporate asset management, and economic development.

In this leadership role, you will provide strategic, operational, and financial oversight to the Division, ensuring priorities, resources, and services align with Council’s strategic direction and corporate objectives. You will lead business and financial planning, support department heads, oversee operational and capital investments, and advance the long-term sustainability and performance of the City’s infrastructure, assets, and services.

As a member of the Executive Management Team, you will contribute to corporate planning and decision-making, provide advice on complex corporate and community matters, and work collaboratively across the organization on strategic and cross-divisional initiatives. You will champion service excellence, innovation, and continuous improvement.

The successful candidate will bring significant senior management experience in a complex municipal or public-sector environment, with strong business and financial acumen, sound judgement, and demonstrated success leading diverse portfolios and high-performing teams.

Our Culture and Qualifications of the Job

Corporate Culture

Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.

Equally important to what we do is how we do it—your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.

Education (degree/diploma/certifications)

• Four (4) year University Degree in Civil Engineering, Urban Planning or related discipline accompanied by post-graduate studies in Business and/or Public Administration and management studies.
• Professional Engineer (P.Eng.) licence from Professional Engineers Ontario (PEO) is considered an asset.
• Education Equivalency Policy applies for related experience consideration.

Experience

• Ten (10) years of senior management experience performing duties related to major responsibilities mentioned, including municipal infrastructure and growth management services or executive management portfolio.
• Extensive experience working with elected officials and supervisory experience in a unionized environment.

Knowledge/Skill/Ability

• Advanced skills in conceptual, interpersonal, project/time management, analytical, verbal and written communication, presentation, problem-solving, facilitation, negotiation, and staff leadership and supervision.
• Demonstrated ability to think and act strategically in political and community service environments.
• Ability to build strong staff teams and external alliances/partnerships.
• Align departmental programs/services with divisional and corporate goals/objectives.
• Champion the mission and values of the City.
• Maintain high standards of public relations and decorum.
• Monitor short-term goals and adapt processes to ensure long-term goals are achieved with shifting priorities.
• Effectively allocate budgets, time, and human resources to support achievement of goals.
• Thorough knowledge of municipal legislation, regulations and practices related to infrastructure, asset management, and public operations, administrative and financial management.
• Intermediate computer literacy with Microsoft Office Suite, financial and enterprise systems, asset management, and operational software.
• Availability to attend evening and/or weekend meetings or events as required.

Conditions of Employment

• Valid Ontario Class “G” Driver’s Licence in good standing with reliable vehicle for corporate business.
• Satisfactory Criminal Record Check as per Police Record Check Policy; exemptions apply for existing employees.

Other Important Information

• The City has a Hybrid Work Program Policy allowing one remote workday per week for eligible employees.
• Some non-standard hours may apply despite normal 35 hours/week schedule.
• This is a permanent full-time non-union position with comprehensive non-union benefits.