Deputy Chief, Paramedic Services and Emergency Services

Position Details

• Posting Date: Wednesday, September 23, 2026
• Closing Date: Wednesday, October 14, 2026 @ 12:00 NOON
• Salary Range: $129,032 - $150,948 annually
• Starting Rate: $129,032 annually
• Hours of Work: 37.5 hours per week, plus participation in the leadership on-call rotation
• Primary Work Location: Bracebridge with travel to other stations or locations
• Classification: Management, M5
• Status: Permanent full-time

The District Municipality of Muskoka is currently recruiting for a Deputy Chief, Paramedic Services and Emergency Services. Muskoka is a great place to live and play, known as a four-season municipality passionate about protecting, servicing and caring for this community. The District offers opportunities to learn, grow and build your career amongst other ambitious leaders and innovators. We offer a competitive compensation package and promote diversity, accessibility, and inclusion.

The Opportunity

The Deputy Chief leads the operations of Paramedic Services, including patient care and reporting, quality assurance, logistics, and effective management of human and financial resources. Provides direction and oversight to the command team to ensure organizational priorities, strategic plans, and operational mandates are translated into coordinated service delivery. Oversees community emergency management activities and serves as the Primary Community Emergency Management Coordinator (CEMC).

What you will do

• Act as the advisor to the Chief of Paramedic Services and the Commissioner Health Services on paramedic services, community paramedicine, and emergency management.
• Provide leadership, direction and technical support to the District’s Paramedic Services management and staff consistent with values, policies, and procedures including recruitment, deployment, training, labour relations, event analysis and performance management.
• Prepare presentations, reports and recommendations; attend meetings of Standing Committees.
• Lead employees in hiring, orientation, work scheduling, training, and performance evaluation.
• Ensure safety and security of employees and facilities; ensure compliance with statutes, regulations, and safe work procedures.
• Oversee Paramedic scheduling activities and payroll approvals.
• Develop, manage, and control quality assurance and improvement efforts; ensure compliance with standards, legislation and reporting requirements.
• Monitor patient care, incident reports, and vehicle/patient care equipment for standards compliance.
• Assist with policies, procedures, standards, deployment plans, and programs in compliance with legislation and by-laws.
• Liaise with vendors, maintenance and service providers to meet operational demands.
• Ensure availability of supplies, materials and equipment, authorizing purchases within budget and policy.
• Collaborate with base hospital, fire and police departments, dispatch, field office, other paramedic services and stakeholders.
• Oversee and coordinate community relations and public education activities.
• Respond to major emergencies and provide support/direction as required.
• Lead division-wide projects involving multiple areas and stakeholders.
• Manage community emergency management activities; ensure emergency plans are reviewed, updated, and practiced.
• Other related duties as assigned.

What you will need

• Post-secondary education in health care, business, public administration, or related field or equivalent.
• Graduate of a Primary or Advanced Care Paramedic program with minimum five (5) years’ paramedic experience.
• Minimum five (5) years’ experience in delivery and/or management of emergency medical services with progressively responsible management experience in a unionized paramedic environment.
• Excellent leadership and supervisory skills; ability to interpret and apply employment policies and collective agreements.
• Working knowledge of Ambulance Act and regulations, Occupational Health & Safety Act, Emergency Management Civil Protection Act, and related legislation.
• Meet all Ambulance Act and Ontario Regulation 257 requirements for employment.
• High level communication, presentation, interpersonal, analytical and business planning skills.
• Experience working with senior leaders and ability to build effective networks and relationships.
• Ability to multi-task, handle challenging situations, and work under tight timelines.
• Valid driver’s license in good standing, with clear driver’s abstract.
• Strong computer skills including Word, Visio, Excel, Adobe Acrobat, Webex/Zoom/MS Teams, and PowerPoint.

What we are offering

• Health benefits
• Paid vacation
• Paid leaves
• OMERS pension
• Work-life flexibility
• Perks and discounts
• Wellness programs
• Fostering and fun environment
• Professional development and education opportunities
• Pay range progression based on length of time in the job and satisfactory performance

The Next Step

If you have the necessary skills, experience and qualifications, and can support the District’s vision and values (RISE: Respect, Innovation, Service and Equity), submit your application.