High School Co-op Student, Information Technology

Position Details

• Job Category: Corporate Services
• Posted: September 10, 2026
• Employment Type: Part-Time
• Work Location: On-site - Town Hall, 6311 Old Church Road, Caledon ON L7C 1J6
• Closing Date: September 30th, 2026, 3:00PM EST
• Location: Caledon
• Department: Information Technology

The Opportunity

The co-op student assigned to Information Technology will be participating in a co-op program formalized between the Town of Caledon and area school board(s) or other educational institutions with a focus on Information Technology.

This program has been designed to assist students to satisfy graduation requirements by attaining hands-on work experience through a co-op placement. To be eligible, candidates must be enrolled in a co-op program through an accredited educational institution.

Responsibilities

• Support the End User computing staff to deploy computers and phones to users.
• Support the Helpdesk staff (acting as point of contact for phone calls and email for staff regarding IT issues and queries).
• Receive, log and manage calls from internal staff via telephone and email, including escalating unresolved calls to the IT support team.
• Troubleshoot basic IT related problems, including computers, mobile phones, printers, and network connectivity, both remotely and in-person.
• Follow and update existing documentation of IT processes, as well as create new documentation where none currently exists in collaboration with other IT staff to enable consistent results.
• Assist with Records Management.
• Assist in organizing and scheduling training sessions.
• Inventory of supplies and equipment.
• Assist with Special Events (logistical arrangements, promotion, on-site support).

The Ideal Candidate

• Enrolled full time in an accredited secondary institution.
• Currently enrolled in a co-op credit course.
• Effective verbal and written communication and interpersonal skills.
• Proficiency in Microsoft Suites and Teams at a minimum.
• Demonstrated organizational skills.
• Ability to work effectively in a sensitive environment.
• Student must be able to provide their own form of transportation.

Workplace Setting

Primary work location would be Town Hall, 6311 Old Church Road, Caledon ON L7C 1J6.

From time to time the student may be required to provide administrative support or attend as an observer within neighboring facilities.

General environment consists of standard on-site office environment.

Physical activity involves active movement (including lifting, pulling, pushing), lifting up to 15lbs.

Occasional travel to various town sites and external meetings.

Regular exposure to stressful situations. May be exposed to some conflict and emotionally charged situations.

Satisfactory passing of a criminal record check, and proof of qualifications may be required of any successful candidate(s) for this position.

Diversity and Inclusion

The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace. If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738.