Billing Clerk

Position Details

• Department: Finance Department
• Employment Type: Permanent Full-Time
• Salary Range: $55,248 to $67,218 (2026 Rates)
• Closing Date: September 9, 2026
• Posting Date: August 19, 2026

The Opportunity

The Town of Grimsby is committed to building a future that welcomes innovative new ideas while protecting and preserving its distinct heritage. It is a place where leaders are committed to sustainability and honouring Grimsby’s treasured natural setting. Grimsby has become a sought-after community where residents enjoy waterfront living, historic neighbourhoods, active living, and world class natural amenities. It is conveniently located in the Greater Toronto and Hamilton Area (GTHA) in a region that is home to Niagara wineries, agriculture, cuisine, and internationally recognized attractions.

The Portfolio

Reporting to the Manager of Revenue and Collections, the Billing Clerk is responsible for efficiently administering all aspects of billing and collecting water user fees at the Town. This includes calculating and processing bi-monthly water billings, ensuring correct reads for billings while providing professional, courteous service to all customers. This position is responsible for providing confidential information to solicitors and property owners in regards to account status, billing procedures and ownership obligations. In addition, the Billing Clerk provides front counter customer service coverage at Town Hall, as required or scheduled by the Manager, assisting customers with general finance-related inquiries.

The Candidate

The ideal candidate will hold a post-secondary diploma in Accounting, Business Administration, Commerce, or a related field, along with two (2) years of recent experience in billing, customer service, and/or accounting. They will have a strong understanding of accounting principles, financial processes, and possess excellent analytical, organizational, and time management skills. The successful candidate will demonstrate strong attention to detail, accurate data entry skills, and the ability to prioritize and complete tasks within established timelines. They will also have excellent communication and customer service skills, the ability to build positive working relationships, and intermediate proficiency with financial systems, Microsoft Office applications, and spreadsheet software.

Working for the Town of Grimsby

The Town of Grimsby offers candidates for this position a competitive employment package that includes an annual salary range between $55,248 and $67,218 (2026 Rates). The Town is a progressive employer committed to supporting employees’ work-life balance while also fulfilling business goals and providing a high-performance work environment. The Town also supports the health and wellness of our employees; a commitment that is demonstrated through free access to Town recreation facilities for employees.

Employee Perks

• Complimentary access to recreation facilities, including the fitness centre
• Three personal float days each year for flexibility and balance
• Industry-leading benefits covering health, dental, and wellness support
• Corporate training and career development programs to support lifelong learning
• A collaborative, inclusive workplace that values innovation and service excellence
• Opportunities to engage with the community and make a meaningful impact
• Employee recognition programs that celebrate achievements and contributions
• A secure pension plan to support long-term financial well-being

More than a job. A place to grow, belong, and thrive.

How to Apply

If you are excited by this opportunity, we are excited to hear from you! We invite you to submit your application to hr@grimsby.ca, by September 9, 2026. Please quote the posting number in the subject line.

Posting #: 44-2026

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Consistent with our values and corporate culture, the Town of Grimsby is an equal opportunity employer committed to providing an inclusive, barrier-free recruitment and selection experience, and work environment. The Town of Grimsby will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process up to the point of undue hardship. If you require accommodations, please contact Human Resources (hr@grimsby.ca) to make appropriate arrangements.

The Town of Grimsby may use AI (Artificial Intelligence) in the recruitment process. Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of candidate selection. Be advised that the Town of Grimsby’s Human Resources department frequently audits resumes of internal and external applicants to validate the accuracy and trustworthiness of information provided. Falsification of information provided at any time throughout the recruitment process may result in disqualification. Internal applicants may be subject to discipline up to and including termination.

Job Posting

Billing Clerk

Finance Department

• Calculate and process water billings.
• Review consumption listings for inaccuracies prior to billing and advise Water Foreman.
• Process new meter installations and meter exchanges, including recording final readings, new meter serial number, and meter specifications.
• Record adjustments, transfers and arrange for refunds of overpayments.
• Set up water account numbering system for new properties (subdivisions).
• Respond to mail/email, telephone and counter enquiries regarding water billing and general finance-related questions.
• Provide confidential information to solicitors and property owners regarding account status, billing procedures and ownership obligations.
• Provide front counter customer service coverage at Town Hall as scheduled.