Temporary Arena Attendant

Position Details

• Department: Parks & Recreation
• Employment Type: Casual
• Contract Type: Temporary
• Engagement Type: Temporary
• Salary: Minimum Wage
• Reports to: Manager of Parks, Recreation and Facilities
• Job Description Effective: Aug 25, 2022

Primary Focus

Reporting to the Manager of Parks, Recreation and Facilities, the temporary Arena Attendant will provide operational support to the Parks, Recreation & Facilities Attendants on duty by assisting with maintenance of the facility, related equipment and ice surfaces. The responsibilities include manual labour support for special events, hockey games and tournaments and public skating events. The Arena Attendant will provide a positive environment for all users by providing customer service to the public and by assisting staff with housekeeping duties inside and outside the facility to ensure it is ready and respectable for public use.

Working Conditions

• Must be able to work at a quick pace, and able to concentrate and follow multiple directions at once
• Work area is generally noisy and crowded
• Fast paced environment with changing priorities
• Ability to work a flexible, rotating schedule including evenings, weekends and holidays
• May be required to walk on uneven and/or slippery surfaces

Information Resources

• Follow the Municipal Health and Safety Policy and comply with the Occupational Health and Safety Act
• Knowledge of WHMIS is an asset

Job Specifications & Job Description

Core Job Requirements

• Educational requirements: Must be at least 15 years of age
• Technical skill requirements: First Aid and CPR-AED certification an asset
• Related experience requirements: Experience in an arena environment would be an asset; experience with maintenance duties would be an asset
• Other requirements: Ability to perform maintenance, janitorial, parks and other facility operational duties; physically capable to perform general labour and maintenance duties as well as skating for public skating monitoring
• Interpersonal skill requirements: Customer–service oriented; ability to work independently as well as part of a team; Vulnerable Sector Police Check; ability to multi-task; positive, professional, and enthusiastic demeanor; efficient and courteous manner

Job Responsibilities

• Provide support to the Parks, Recreation & Facilities Attendants on duty by performing maintenance to arena including ice surface maintenance, assisting in flooding of ice surface, cleaning and filling ice resurfacer
• Perform manual labour support for special events, hockey games and tournaments and public skating events, including set up and takedown of halls
• Provide customer service to all users of the facilities and maintain a positive and professional manner at all times
• Maintain washrooms, and change/dressing rooms and associated areas including cleaning, disinfecting, removing garbage and replenishing supplies of toilet paper, soap, etc.
• Perform general maintenance duties in the overall facility such as painting, replacing bulbs etc.
• Move nets during games, tournaments and other events as required
• Respond to routine inquiries related to the use of the facility
• Maintain good public relations with customers, user groups and colleagues
• Able to work evenings and weekends on a routine basis
• Other duties as assigned