Facility Operator Aquatics

Position Details

• Job type: Full-time
• Work location: Variable - all pool locations
• Working shifts: Wednesday to Sunday 6AM to 2PM and Wednesday to Sunday 1PM to 9PM
• Department: Parks & Recreation

Overview

This role is responsible for the operation, maintenance, and repair of aquatic amenities such as pools and fountains. Key duties include monitoring water quality, maintaining chemical balance, servicing equipment (e.g., pumps, motors, gauges), and ensuring compliance with public health regulations. The technician performs preventive maintenance, supports seasonal shutdowns and winterization, and collaborates with trades for complex repairs.

Responsibilities

• Maintains and operates water features, including pools and fountains and related mechanisms and equipment.
• Monitors aquatic facility equipment and systems to ensure proper functioning, using control check sheets.
• Tests water to ensure adherence to public health and other government regulations.
• Performs daily water quality checks for chemical balancing.
• Tests, calibrates and/or replaces chemical monitoring probes.
• Replaces chemical monitoring probes per the established preventive maintenance plan.
• Monitors and repairs diving boards and deck equipment.
• Replaces or reinstalls chemical pumps/motors.
• Replaces or installs pressure gauges and chlorine/acid lines.
• Troubleshoots and assesses equipment and building needs, repairs and/or reports problems requiring expert trades assistance through lead hand and Supervisor of City Works FM service request portal.
• Orders and procures aquatic equipment and supplies (e.g., chemicals).
• Forecasts, orders and procures aquatics-related supplies to ensure uninterrupted facility operations.
• Writes daily reports to track maintenance activities and purchases.
• Performs security functions including arming and disarming alarms and ensuring external doors are locked.
• Instructs part-time staff as required.
• Performs all preventive maintenance per the established preventive maintenance plan.
• Participates in annual pool shutdowns, summarizes and winterizes aquatics-related amenities.
• Assists plumbers with pool winterization.
• Performs other related duties as assigned.

Education

• Minimum Grade 12 diploma or equivalent.

Experience

• Minimum of 1-year related experience.

Additional Requirements

• Ability to support and project values compatible with the organization.
• Ability to obtain Valid Pool and Hot Tub Alliance (formerly NSPF) Certified Pool Operators Certification within 6 months upon hire.
• Knowledge of Health Protection and Promotion Act Regulation 494/17 for Public Pools.
• Knowledge and understanding of Amusement Devices Act for Waterslides as per TSSA.
• Knowledge of Building Code, Fire Code, Occupational Health and Safety Act and Electrical Safety Authority Standards.
• Valid MTO Class ‘G’ Driver’s License in good standing and provide Driver's Abstract at own expense as a condition of employment.

Knowledge, Skills, and Abilities

• Good verbal communication skills to work and communicate effectively with the public and other staff in a polite and personable manner.
• Able to keep accurate written records.
• Must successfully complete required progression criteria related to this job title.
• Able to work independently and in a team environment.
• Familiarity with Microsoft Office and Outlook.
• Willing to work afternoon and weekend shifts.
• Reliable with a good attitude and employment record.