Casework Unit Clerk

City of London

London, ON · Full Time · $37,016 – $52,819/yr

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Category: Administration & Clerical

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Position Details

  • Job Type: Full-Time Temporary (up to 2 years)
  • Number of Openings: 2
  • Compensation: $37,016 - $52,819 (Level 04)
  • Work Arrangement: Onsite. Subject to change in accordance with business requirements.
  • Hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m. These hours are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.
  • Department: Social and Health Development

Summary of Duties

Reports to a Manager or designate. Performs a variety of clerical and administrative support functions for a team or teams.

Work Performed

  • Performs clerical functions such as data entry, word processing, filing, sorting, and statistical compilation for casework staff.
  • Records payroll information as directed by a Manager.
  • Cross-references database and information management systems according to established procedures.
  • Requests, receives, conveys, directs and records client and public information on the telephone and in-person as directed.
  • Locates files and/or background information for staff.
  • Updates appointment booking system and schedules reviews and self-referrals for caseworkers.
  • Operates standard office equipment such as personal computers, photocopiers, and fax machines.
  • Receives, sorts, distributes, posts and hand delivers mail.
  • Performs related duties as assigned.

Qualifications

  • Ontario Secondary School Diploma.

Experience

  • Three to six months’ related experience.

Specialized Training & Licenses

  • Skills and abilities in the following areas are necessary: Demonstrated proficiency in word processing, spreadsheets and various software.
  • A current police reference check.

Police Record Check

The successful candidate will be required to complete a Criminal Record Check.