Accounts Processing Assistant

Position Details

• Job Status: Permanent Full-Time
• Union: Non-Union
• Number of Positions: 1
• Hours of Work: 35
• Work Location: Civic Centre, Chatham-Kent; Hybrid. This position has been approved for remote working at the discretion of the supervisor based on the Working Remotely Policy. On-site meetings may be required, and employees working remotely may occasionally be called to a municipal work location on short notice.
• Department: Financial Services, Accounts Receivable team
• Posting Date: October 15, 2026
• Closing Date: October 29, 2026, 11:59 p.m. EST. Applications received after this deadline will not be accepted.
• Annual Salary: $65,690 to $74,288

The Municipality of Chatham-Kent has an opening for a permanent full-time Accounts Processing Assistant with the Financial Services department on the Accounts Receivable team.

Job Description

The Accounts Processing Assistant will be responsible for processing payments in both the Accounts Payable and Accounts Receivable areas.

Essential Responsibilities

• Demonstrate Chatham-Kent’s core values and competencies.
• Act as a customer solutions and service provider by delivering a wide range of information and referrals in response to municipal and customer accounts via phone, written correspondence, or in person.
• Maintain computerized databases and spreadsheets and interface with software to facilitate payments and update financial systems, including account details, names, addresses, and payor/payee information.
• Manage applications, research information, review and process payments, and maintain paper and electronic filing systems to allow for compliance with the Municipal Act, its accompanying Ontario Regulations, and required statutory documents.
• Assist with the development of policies and procedures while complying with legislative requirements.
• Perform general office duties in a team environment involving confidential material.

Accounts Receivable Responsibilities

• Perform functions associated with processing, collecting, and/or paying accounts receivable and property taxes for current and past-due delinquent accounts, in all forms of currency.
• Set up payment plans for tax accounts, community improvement loans, and cemeteries, including issuing Interment Rights Certificates; negotiate payment agreements with customers and monitor adherence to the plans.
• Issue monthly statements and make recommendations for delinquent accounts and interest write-offs.
• Prepare, complete, and register required legal documents for tax sale proceedings as required by the Municipal Act, including manipulating large databases and merging documents to comply with specified legislative requirements.
• Count and summarize parking and transit revenues.
• Code invoices and payment requisitions for refunds to property owners and operational expenses.

Accounts Payable Responsibilities

• Use Optical Character Recognition (OCR) software to read and interpret invoice details.
• Receive, sort, and prepare invoices for upload into invoice automation software, performing functions associated with processing and paying electronic supplier invoices and departmental payment requisitions.
• Maintain vendor files, including names, addresses, and other pertinent information.
• Ensure tax codes, due dates, and invoice details are accurate for vendor invoices, payment requisitions, and petty cash requests.
• Reconcile accounts and statements from internal and external sources.

Essential Qualifications

• College certificate or diploma, preferably in an Accounting program, with six months to two years of related experience.
• Working knowledge of accounting practices and concepts in a municipal environment and HST regulations.
• Collections and/or cash handling experience preferred.
• Processing payments experience preferred.
• Customer service experience with internal and external clients preferred.
• Working knowledge of JD Edwards, Scanman, XplorRecreation, CentralSquare Property Tax, or similar software programs.
• Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) or similar software.
• Strong verbal and written communication skills.

Other Qualifications

• Understanding of cemeteries and community improvement loans is an asset.
• Experience dealing with provincial legislation regarding collection issues, bankruptcies, etc., is an asset.

Certifications, Memberships, Licenses

• Municipal Tax Administration Program Certificate.

Driver’s License and Vehicle Requirements

Because this position may be required to travel, a valid Province of Ontario driver's license with a reliable motor vehicle is preferred.

Background Check

Because of the environment this position will be working in, the successful candidate will be required to furnish an original Police Information Search (criminal reference check) prior to commencement of employment.

Essential Physical and/or Safety Requirements

• Walking: Constant walking on a level surface, carrying up to 4.55 kg (10 lbs), including meeting with customers, on-site visits, and vault file research.
• Sitting: Constant sitting in an office chair.
• Reaching: Frequent reaching above shoulder, below shoulder, and forward; constant handling of up to 4.55 kg (10 lbs), including file retrieval, arrears notices, and tax sale mailings and arrears.
• Hands: Constant fine finger dexterity and mousing (computer use).